Terms & Conditions

This website, listed under the www.soulbedroom.co.uk URL, is owned, developed and operated by SoulBedroom Ltd. under these Terms & Conditions.
SoulBedroom is a registered limited company, incorporated in Bulgaria, company incorporation number 202471832. Since its establishment quality, style and inspiration have defined our work and vision.

You can place an order via this website or via email at support@soulbedroom.co.uk. Placing an order means that you have read and accepted these Terms & Conditions. Once you have placed an order via this website you will receive a confirmation email that your order is accepted and processed. A contract between you and SoulBedroom Ltd. will exist only with the receiving of a confirmation email that your order is dispatched to you. Before that your order will be treated as an offer.

Payment, Pricing & Promotions
The prices listed on this website are in British Pounds Sterling or Euro and are valid at the time of the purchase. SoulBedroom Ltd. has the right to change all the prices on this website without prior notice. All the discounts and their duration are exclusive right to SoulBedroom Ltd.
All payments are processed by Skrill (Moneybrookers) or PayPal platforms. You can checkout with your credit (debit) card or use your Skrill Digital Wallet or PayPal account. Both Skrill and PayPal will accept your credit card payment even if you don’t have an account with them.

Shipping & Delivery
SoulBedroom reserves the right to use the most appropriate carrier depending on the destination country and the weight of the parcel. The most used carriers are the local post service (e.g. la Poste, Royal Mail, Poste Italiane), DPD, GLS or NetExpress Europe. The estimated delivery time is 3-5 business days. None of these shipping companies will deliver to mail boxes (PO Box).
Short delay is always possible, therefore do not hesitate to contact us via our online contact form or at support@soulbedroom.co.uk for any inquiry you may have.

Privacy & Security
Your personal information is needed only to guarantee your accurate payment and on-time delivery. SoulBedroom Ltd. will not use any of this information for other purpose and will not give it to third party organizations. All your account information, the checkout process and the administrative platform are secured through a SSL encryption certificate. As the security of payment process is secured by the PayPal platform, SoulBedroom Ltd. does not collect or save any of your bank, debit or credit card information. For more information, please visit our Privacy Policy page.

Returns & Replacements
If you are not fully satisfied with the products that you have chosen you may return them within 14 days of receipt. A return address in the UK, France, Ireland or Bulgaria will be provided (depending on your preferences). We can offer you an exchange or refund if the products are in perfect condition, unused and unwashed. Items that are used and washed can be returned if they are found to be faulty but please take care to read any specific instructions provided with your products. We will not accept a product returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is due to misuse. Within the UK, France, Germany and Italy the return is free of charge and a prepaid return label will be provided upon request, for the rest of the world returns are at the expense of the buyer unless the item is faulty.
If you desire e replacement product it will be shipped with no additional charges for you.

Company Registration
SoulBedroom Ltd.
Registration number: 202471832
VAT number: BG202471832
Address: 1513 Sofia, BULGARIA